Eneabba Super Store does not provide warranty as the warranty is provided by the manufactorer. Eneabba Super Store is not liable for any warranty claims.

Please see the manufactorer warranty for more information. Some products may be provided with extended warranty for your peace of mind. Electronics products can come with a 3-month warranty.

You are required to notify Eneabba Superstore within 10 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team(Manufactorer), you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without our approval.

To make a claim, you must provide us with a copy of your tax invoice or any kind of proof showing that you purchased the item from us. You need to also describe the problem precisely and provide evidence to support your claim, and state whether you are requesting a replacement, repair, refund or credit.

Refund are issued from the manufactorer only and will be determined by thier policy and you will be notified once the refund has been processed. However, please allow an additional 5 working days on top for your financial institution to process it.

A refund or replacement will not be provided if products are being misused